Delivery & Returns

Floorless Floors Delivery Options

Where and when can Floorless Floors deliver gloss laminate flooring panels? We use a pallet delivery service which normally takes between two to three business days. All products are delivered to the kerbside of the delivery address. Depending on location within the UK, delivery charges start from £45.00.

Please Call or e-mail us for delivery options outside mainland UK, i.e. Europe

Order Value Delivery Charge
Under £750.00 From £45
Over £750.00 FREE

Our Gloss Laminate Flooring Collections

Customers are welcome to visit our Floorless Floors warehouse and collect their flooring in person. We are located in High Wycombe, Buckinghamshire. Simply call us, or email us with your contact details and we can arrange a time that suits us both.

Returns

Returns & Refunds

If you want to return your wooden laminate flooring for an exchange or refund, you can do so at any time up to 10 days after receiving it. Please note the packaging cannot be damaged or opened and return delivery costs are the customer’s responsibility. Once we have received the flooring back at our warehouse then a full refund will be issued, less the original delivery cost.

Damaged Products

If your delivery shows any signs of damage then this must be IMMEDIATELY reported to the delivery driver and noted on the delivery note BEFORE signing. You will then need to notify us of the damage within three days of delivery. If damage is reported AFTER your delivery has been signed for then claims will not be accepted.

Exchanges

If you would like to exchange your gloss laminate flooring for another colour or style then you need to return your order to us at your own expense and in the same condition you received it. This must be done within 10 days of receiving the delivery. Please note that all boxes must be returned in the original packaging, unopened and without any damage to the box.

 

If you have any questions about our Floorless Floors delivery and return policies, don’t hesitate to call or email us with questions! Find your favorite type of flooring by checking out our entire online catalog and visit our clearance section regularly for rotating selections.